Technical Account Manager

Razorpay Software Private Limited(3 months ago)

HybridFull TimeMedior$91,059 - $121,587 (estimated)Business Engineering & Product Management

About this role

The Technical Account Manager (TAM) is the primary post Go-live technical and product point of contact for Razorpay’s Super Enterprise Merchants. The role focuses on building strong customer relationships, ensuring successful product adoption, and aligning merchant needs with Razorpay’s product roadmap. The TAM also acts as a subject matter expert and conduit between customers and internal teams to drive product improvements.

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Required Skills

Customer Engagement
Account Management
Troubleshooting
Jira
Zendesk
Communication
Presentation
Project Management
SaaS
Technical Support

+2 more

Qualifications

Any Graduate
Any Postgraduate
B.Tech in Computer Science
M.Tech in Computer Science
Technical Certifications

About Razorpay Software Private Limited

razorpay.com

Razorpay is an Indian fintech and payments platform that provides payment infrastructure to help businesses accept and disburse online payments across cards, netbanking, UPI, wallets and more. Its product suite extends beyond a core payment gateway to include subscriptions and invoicing, payouts and marketplace tooling, corporate banking (RazorpayX), and working-capital/lending solutions. Razorpay emphasizes developer-friendly APIs, quick onboarding, integrations, fraud prevention and compliance to serve merchants from startups to large enterprises across India.