About this role
The Technical Account Manager at Commvault provides strategic and tactical technical support to customers enrolled in the Customer Success ESP Program. The role involves maintaining customer relationships, offering professional guidance, and collaborating with internal teams to ensure customer success with Commvault's solutions.
Required Skills
- Customer Success
- Technical Support
- Communication
- Data Protection
- Cloud
- Support Management
- Architectural Guidance
- Customer Relationship
- Business Analysis
- Support Coordination
About Commvault
commvault.comNew Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.
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