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Technical Account Manager at ClickUp - ApplyBlast

Technical Account Manager

ClickUp

3 months ago

Remote

Full Time

Senior

1 applicant

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About this role

ClickUp is seeking a Technical Account Manager (TAM) at the L04 level to act as a trusted partner for a defined book of business, blending relationship management with deep platform expertise in an AI-native environment. This role involves driving customer growth and retention by managing onboarding, monitoring account health, and leveraging AI tools to optimize workflows and deliver measurable business outcomes. Success requires sound judgment in executing solution strategies, collaborating with senior teams, and ensuring stakeholders continuously realize value from ClickUp's capabilities.

Responsibilities

Manage defined book of business and drive long-term customer growth and retention
Execute end-to-end onboarding and implementation using established discovery frameworks
Monitor account health metrics and execute recovery plans for at-risk accounts
Leverage AI tools to synthesize discovery data and accelerate solution documentation
Collaborate with Sales and Product teams to identify expansion and upsell opportunities