ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Account Manager at Twilio - ApplyBlast

Technical Account Manager

Twilio

3 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Twilio is seeking an experienced Technical Account Manager to serve as the primary technical support engineering contact for strategic customers, handling cases during Pacific business hours. The role involves troubleshooting complex technical issues, providing proactive guidance on Twilio technologies, and collaborating with product and engineering teams to improve customer outcomes.

Responsibilities

Provide technical support and resolve complex customer issues
Collaborate with product and engineering teams to report bugs and deliver feedback
Analyze customer trends and drive improvements to support processes

Skills

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.