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Technical Account Manager at Hightouch - ApplyBlast

Technical Account Manager

Hightouch

2 months ago

4.7 on Glassdoor

Onsite

Full Time

Manager

0 applicants

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About this role

The Technical Account Manager at Hightouch serves as the bridge between the company and its largest Fortune 5000 customers, overseeing the full customer journey from kickoff through onboarding, success, and adoption. The role focuses on delivering organized technical onboarding, providing proactive guidance, and collaborating with sales, support, and engineering to ensure customers realize the full value of the platform.

Responsibilities

Drive retention and expansion of largest customers
Deliver timely onboarding and technical guidance through project management
Collaborate with cross‑functional teams to resolve technical escalations

Skills

About Hightouch

hightouch.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

View Profile

Hightouch is a warehouse‑native customer data and AI platform (a reverse‑ETL CDP) that helps marketers personalize and target customers by operationalizing data from their data warehouses into marketing, sales, and product tools. It provides connectors and syncs to activate unified customer profiles across channels and automate workflows so teams can launch campaigns faster. Hightouch also offers AI Agents to help marketers brainstorm, automate strategy, and accelerate campaign creation — aiming to “solve data” so marketers can focus on strategy and creativity.