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Technical Account Manager at GoCardless - ApplyBlast

Technical Account Manager

GoCardless

28 days ago

3.6 on Glassdoor

Melbourne, Victoria, Australia

Onsite

Full Time

Medior

0 applicants

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About this role

GoCardless is seeking a Technical Account Manager to join its ANZ Customer Success team, serving as the primary technical point of contact for sales-led merchants. This role involves managing technical relationships, supporting integrations and onboarding, and ensuring ongoing technical health to drive merchant success and retention. The position requires close collaboration with Customer Success Account Managers and internal engineering teams to optimize payment solutions.

Responsibilities

Serve as primary technical point of contact for sales-led merchants
Guide merchants through API and webhook integrations during build phase
Monitor integration health and drive technical remediation plans

Skills

About GoCardless

gocardless.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2011

View Profile

GoCardless is a payments company that helps businesses collect bank-to-bank payments worldwide, specializing in ACH, SEPA, Bacs and other direct debit schemes. It offers APIs, hosted payment pages and pre-built integrations to automate recurring and one‑off payments, invoicing and subscription billing. Targeting SMBs and enterprises, GoCardless emphasizes predictable cash flow and lower fees than card payments while handling reconciliation, compliance and cross‑border coverage. Developers and finance teams choose it for easy integration with accounting and billing platforms and robust payment orchestration.