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Technical Account Manager at Zendesk - ApplyBlast

Technical Account Manager

Zendesk

1 month ago

3.7 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager at Zendesk serves as a strategic partner to the company's largest customers, bridging technical expertise with business acumen to maximize the value of Zendesk solutions. This role involves guiding clients through implementation methodologies, creating technical solutions for business challenges, and driving innovation in customer experience. The position requires collaborating with internal teams and clients to navigate configurations, integrations, and overall architecture while fostering strong relationships across all organizational levels.

Responsibilities

Guide clients in maximizing value from Zendesk solutions through technical consulting
Develop and lead tailored Customer Technical Roadmaps with short, medium, and long-term plans
Orchestrate Zendesk resources to support implementations and drive innovation

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.