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Technical Operations Manager at Clipboard Health - ApplyBlast

Technical Operations Manager

Clipboard Health

11 months ago

2.7 on Glassdoor

Remote

Full Time

Manager

6 applicants

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About this role

The Technical Operations Manager at Clipboard oversees the Zendesk ecosystem, ensuring operational health, performance, and reliability while managing a global team of Zendesk Administrators and technical developers. The role involves translating business requirements into scalable technical solutions, driving continuous improvement initiatives, and maintaining vendor relationships, particularly with technology partners like Zendesk and AWS. The Manager will also establish key performance indicators, enforce operational standards, and navigate complex technical challenges to enhance system efficiency and support organizational growth.

Skills

About Clipboard Health

www.clipboardhealth.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2016

View Profile

Clipboard Health is an on-demand staffing platform that connects workplaces with vetted professionals across healthcare, dental, childcare, and related industries. Trusted by over 6,500 workplaces and 1 million workers across the U.S., it allows facilities to post open shifts and get matched with qualified local professionals quickly. The platform handles everything from scheduling and documentation to payment, helping both workplaces and workers manage staffing efficiently.