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Technical Account Manager at DEUNA - ApplyBlast

Technical Account Manager

DEUNA

14 days ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

As a Technical Account Manager, you will serve as the primary technical point of contact for merchants after their initial go-live, ensuring operational stability and technical satisfaction. You will proactively monitor merchant technical health, support incident management, and guide merchants through future technical evolutions to continuously improve their payment outcomes. The role requires strong technical understanding of online payment ecosystems and excellent communication skills to simplify technical concepts for non-technical stakeholders.

Responsibilities

Monitor merchant technical health and proactively identify risks
Act as primary technical contact for merchant questions and integrations
Triage and manage technical incidents with cross-functional escalation

Skills

About DEUNA

deuna.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

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DEUNA is an AI-powered payments orchestration platform — branded as "Agentic Intelligence for Global Payments Growth" — that unifies payment routing, optimization, risk and reconciliation to simplify cross-border commerce. Its platform automatically orchestrates payment flows, boosts authorization and conversion rates, and provides analytics and integrations to accelerate merchant performance across markets. DEUNA targets e‑commerce, marketplaces and fintechs that need a single solution to manage global payments, reduce friction, and scale internationally.