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© All Rights Reserved. ApplyBlast.com
Macmillan Publishers
The Technical Analyst provides first-level technical support to end users, handling incidents and service requests via phone, email, chat, and remote tools while adhering to SLA targets. The role involves troubleshooting Windows, Microsoft 365, MFA/SSO, and endpoint devices, as well as basic Active Directory administration and collaboration with other IT teams.
Headquarters
New York, New York, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Macmillan Publishers.
5% above the average for this role
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