Technical Associate (ST)
Quantanite
About this role
Quantanite is seeking a proactive Technical Customer Service Representative to provide technical support through various communication channels. The role involves troubleshooting technical issues, maintaining records, and collaborating across teams to improve services. It emphasizes both technical proficiency and excellent communication skills in a customer-facing environment.
Skills
Qualifications
About Quantanite
quantanite.comQuantanite is a technology-enabled customer experience and digital outsourcing company that helps enterprises transform operations by orchestrating AI and human intelligence. They combine AI-powered automation, analytics and platform integrations with skilled contact‑centre and back‑office teams to improve CX, efficiency and scale for fast‑growing organisations. Quantanite positions itself as a partner for digital transformation, modernising support workflows and delivering measurable operational and customer outcomes.
About Quantanite
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $50k
per year