Technical Customer Care Representative
HHAeXchange(7 days ago)
About this role
HHAeXchange is a healthcare technology company building an end-to-end homecare platform that connects patients, providers, payers, and states. The Technical Customer Care Representative will join the Customer Care team in Minneapolis to support Home Health Agency clients and help customers succeed with the HHAeXchange platform.
Required Skills
- Technical Support
- Customer Service
- Troubleshooting
- SaaS Support
- Salesforce
- Communication
- Problem Solving
- Documentation
- QA Collaboration
- Bilingual Spanish
About HHAeXchange
hhaexchange.comWP Rocket (by WP Media) is a popular WordPress performance plugin that speeds sites through page caching, asset minification/concatenation, lazy loading, deferred JavaScript, CDN integration, and database optimization. It’s designed for non‑technical users and developers alike, offering one‑click setup, clear documentation, and compatibility with many themes and hosts to improve load times and Core Web Vitals. Offered as a premium plugin, it’s widely used by agencies, developers, and site owners to boost UX and SEO without deep manual tuning.
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