Herewith Inc.

Customer Service Representative - Family Care Solutions

Herewith Inc.

1 month ago
Remote
Full Time
Medior
3 applicants
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Herewith Inc.
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About this role

A Customer Service Representative at Herewith engages families exploring care options, guiding them through decision-making with empathy and professionalism. The role focuses on understanding family needs, building trust, and using consultative techniques to help them secure appropriate care solutions.

Skills

Herewith Inc.

About Herewith Inc.

herewith.com

Herewith is a care marketplace and platform that connects families, care partners, and senior‑living providers with vetted in‑home caregivers. It offers flexible senior care services — including personal care, dementia support, meal prep, companionship, and short‑term or shift‑based staffing — plus tools for hiring, scheduling, and managing care. Families can book trusted caregivers via the Herewith app or partnerships, while caregivers find flexible job opportunities and agencies can scale staffing.

About Herewith Inc.

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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