Customer Service Representative - Family Care Solutions
Herewith Inc.(7 days ago)
About this role
A Customer Service Representative at Herewith engages families exploring care options, guiding them through decision-making with empathy and professionalism. The role focuses on understanding family needs, building trust, and using consultative techniques to help them secure appropriate care solutions.
Required Skills
- Consultative Sales
- Empathy
- Communication
- Phone Support
- Email Support
- Case Management
- Salesforce
- G Suite
- Closing
- Follow-Up
+1 more
About Herewith Inc.
herewith.comHerewith is a care marketplace and platform that connects families, care partners, and senior‑living providers with vetted in‑home caregivers. It offers flexible senior care services — including personal care, dementia support, meal prep, companionship, and short‑term or shift‑based staffing — plus tools for hiring, scheduling, and managing care. Families can book trusted caregivers via the Herewith app or partnerships, while caregivers find flexible job opportunities and agencies can scale staffing.
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