ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Customer Experience Manager, Sequencing at Roche - ApplyBlast

Technical Customer Experience Manager, Sequencing

Roche

4 months ago

4.1 on Glassdoor

Wilmington, North Carolina

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Technical Customer Experience Manager, Sequencing role at Roche drives impactful customer engagements by coordinating product demonstrations, feasibility studies, proof-of-concept experiments, and customer implementations for the Sequencing Support organization. This position serves as a vital conduit for feedback between local and global stakeholders while orchestrating training events and managing site logistics for sales and marketing activities.

Responsibilities

Define and lead cross-functional initiatives to enhance customer experience
Coordinate feasibility studies and proof-of-concept experiments
Manage logistics for product demonstrations and customer visits
Lead development and delivery of customer-facing content
Manage dedicated budget for site customer training

Skills

Qualifications

Bachelor's degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology, or Clinical LaboratoryMasters or PhD in Genomics or Molecular Biology (Preferred)1 year of management or supervisory experienceIndustry Leadership Skills

About Roche

roche.com

Headquarters

Basel, Basel-Stadt, Switzerland

Company Size

10001+ employees

Founded

1896

View Profile

As a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.