OpenObserve
This role owns the customer's technical journey with OpenObserve, working alongside sales during proofs of concept and guiding pilots through to full deployment. The position focuses on proactive customer success, ensuring clients achieve their observability goals, drive adoption, and secure renewals. It requires a technical background to engage with platform engineers and SREs while building trust and delivering measurable business outcomes.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2022
OpenObserve is an open-source, unified observability platform built for the AI era, offering logs, metrics, and traces with 140x lower storage costs than Elasticsearch and up to 15x faster performance than the Grafana stack. It features an autocorrelation engine, AI SRE agent, LLM observability, Real User Monitoring, and Synthetic Monitoring across infrastructure, application, and frontend layers. Trusted by over 10,000 enterprises, OpenObserve supports both self-hosted and cloud deployments with no vendor lock-in.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenObserve.