Technical Customer Success Specialist
Fluxergy
About this role
Fluxergy is seeking a technical customer success specialist to oversee the daily customer experience, respond to inquiries, and ensure smooth operations. The role involves engaging with customers and internal teams to resolve issues and manage orders, all while supporting the company's mission to decentralize laboratory infrastructure. It is a hands-on, execution-focused position that values problem-solving and strong communication.
Skills
About Fluxergy
fluxergy.comFluxergy is an open platform for multimodal, point-of-care assay development and testing. It pairs a compact analyzer with single-use microfluidic cartridges and cloud-connected software to run rapid molecular, immunoassay and other diagnostic tests at or near the care site. The system is built to let labs, clinicians and partners develop and deploy assays quickly without large infrastructure investments. Customers choose Fluxergy for its flexibility, fast turnaround and integrated data management for decentralized testing.
Recent company news
Clinical Lab ProductsFluxergy Partners with NIAID to Advance Multimodal POC Diagnostics
Nov 19, 2024
Lab ManagerNew Point of Care COVID-19 Test May Deliver Results Within 60 Min.
Jun 8, 2023
PR NewswireFluxergy Announces $30 Million to Expand Manufacturing Capacity of Its One-hour Point-of-care Diagnostic Testing System in Response to COVID-19
May 13, 2020
ForbesWhy A Tech Billionaire’s $50 Million Bet On A Covid Testing Firm Is Still Waiting For FDA Approval
Dec 13, 2020
Orange County Business JournalFluxergy Partners with National Institutes of Health
Jan 6, 2025
About Fluxergy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fluxergy.
Salary
$90k – $115k
per year