Solera Holdings LLC
The Technical Customer Support Manager leads a team of up to 15 Technical Support Representatives, ensuring exceptional customer support experiences and service excellence. This role involves coaching, mentoring, and driving continuous improvement within the team while collaborating with cross-functional departments to enhance product offerings and resolve complex issues. The manager is responsible for monitoring performance metrics, implementing process improvements, and maintaining high standards of customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Solera Holdings LLC.
Solera Holdings LLC didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role