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1komma5
This role involves providing technical customer support throughout the solar journey, managing service tickets via a centralized CRM system, and resolving customer inquiries efficiently. The position requires strong verbal communication skills to troubleshoot issues over the phone and coordinate with field personnel and accounts teams. It is a full-time, permanent position based in the Coombabah office with a focus on maintaining high standards of customer service.
1KOMMA5° is a European cleantech company that combines hardware and software to deliver residential and commercial energy systems—solar PV, battery storage, heat pumps, EV chargers and energy management—as a one‑stop shop. Its AI‑driven platform "Heartbeat AI" networks customer devices into a virtual power plant, optimising operation and selling cheaper, cleaner electricity into the energy market (Dynamic Pulse) to boost system economics. The company accelerates growth by acquiring leading electro‑trade businesses and offering them software, centralized services and shared upside. Headquartered in Europe, 1KOMMA5° operates ~75 sites with ~2,400 employees across Germany, Sweden, Finland, Denmark, Spain, the Netherlands and Australia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 1komma5.