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Technical Customer Support Professional at Trimble - ApplyBlast

Technical Customer Support Professional

Trimble

4 months ago

3.9 on Glassdoor

Dayton, OH

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Senior Technical Customer Support Professional for Caterpillar Trimble Control Technologies, you will leverage deep technical expertise to solve complex global machine control challenges and shape product requirements early in the development cycle. This role involves spearheading problem resolution for worldwide earthmoving and paving equipment, leading cross-functional teams, and partnering internally to drive innovative guidance system improvements for industries like construction and mining.

Responsibilities

Spearhead timely problem resolution for worldwide machine control products.
Lead global working groups to solve complex technical challenges.
Partner with internal teams early in development to shape product design.
Author and distribute critical support documentation.
Drive process changes to improve customer outcomes.

Skills

Qualifications

BS in Technology-related FieldTechnical Experience Required

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.