Technical Customer Support Representative
Genlogs Corporation
About this role
A Technical Customer Support Representative at GenLogs provides world-class technical support to users, resolving issues, troubleshooting bugs, and equipping users with GenLogs capabilities. The role serves as the initial point of contact for technical questions and ensures a positive customer experience.
Skills
Qualifications
About Genlogs Corporation
genlogs.ioGenLogs (General Logistics) is a Freight Intelligence — or "Truck Intelligence" — platform that centralizes carrier sourcing, carrier vetting, and carrier compliance alongside shipper prospecting. It also provides asset monitoring and asset recovery tools so shippers, brokers, and fleet operators can maintain visibility and control over loads and equipment. By combining compliance, sourcing and real‑time asset intelligence in one platform, GenLogs helps reduce risk, speed recovery, and improve operational efficiency across freight networks.
About Genlogs Corporation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $55k
per year