Genlogs Corporation
The Technical Customer Support Representative provides world-class technical support to GenLogs' users, serving as the primary point of contact for resolving issues and troubleshooting bugs. This role ensures proper access and permissions within the backend database while guiding users through workflows to distinguish between user errors and product bugs. The position requires close collaboration with Engineering and Integrations teams to translate user feedback into scalable solutions and assist Customer Success Managers with onboarding and training.
Headquarters
District Of Columbia, United States
Company Size
1-10 employees
Founded
2023
GenLogs (General Logistics) is a Freight Intelligence — or "Truck Intelligence" — platform that centralizes carrier sourcing, carrier vetting, and carrier compliance alongside shipper prospecting. It also provides asset monitoring and asset recovery tools so shippers, brokers, and fleet operators can maintain visibility and control over loads and equipment. By combining compliance, sourcing and real‑time asset intelligence in one platform, GenLogs helps reduce risk, speed recovery, and improve operational efficiency across freight networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genlogs Corporation.
Genlogs Corporation didn’t post a salary, so this is our estimate from similar listings.