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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
commerce
The Technical Customer Support Representative provides technical support to merchants using the eCommerce platform through phone, email, and chat. The role focuses on troubleshooting issues, educating customers on platform features, and resolving billing or account inquiries to drive merchant success. This position requires strong problem-solving skills and the ability to collaborate with internal teams to improve product functionality.
Company Size
1-10 employees
Commerce is a commerce technology company that helps brands and retailers grow with flexible, connected e‑commerce tools and platforms. Its portfolio includes BigCommerce (a scalable online store and headless commerce platform), Feedonomics (product feed and marketplace optimization), and Makeswift (a no‑code site builder for fast digital experiences). Together these products address storefronts, catalog and feed management, marketplaces, checkout and integrated omnichannel workflows. Commerce targets businesses seeking scalable, API-driven and easy-to-integrate solutions to accelerate online sales and customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for commerce.