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© All Rights Reserved. ApplyBlast.com
Embed
The Technical Customer Support Specialist I serves as the first point of contact for customers, providing timely and best-in-class support via telephone, email, and chat. This role involves investigating, replicating, and troubleshooting technical incidents while maintaining accurate documentation and adhering to departmental procedures. The specialist collaborates with team members and other departments to resolve issues, implement workarounds, and enhance the overall customer experience.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2001
Embed is a global leader in integrated cashless payment systems for arcades, attractions, and amusement venues. It provides a full suite of hardware and software — mobile wallets, self‑service kiosks, arcade debit game card systems and printed game cards, POS integrations, and back‑office tools — to replace cash and streamline transactions. Embed’s platform is designed to boost revenue, speed throughput, simplify accounting and loyalty, and improve guest experience for family entertainment centers, amusement parks and similar operators.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Embed.
Embed didn’t post a salary, so this is our estimate from similar listings.
15% above the average for this role
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