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© All Rights Reserved. ApplyBlast.com
Oracle
The Technical Customer Support role involves responding to inbound support requests via various channels, triaging and resolving software, hardware, or system issues, and providing training and guidance to clients on ServiceChannel applications. The position requires identifying and escalating system issues, maintaining accurate documentation, and ensuring high levels of customer satisfaction through prompt and professional support. This role demands strong technical proficiency, excellent communication skills, and the ability to work both independently and collaboratively within a team.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.