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oraclecloudinfrastructure
The Technical Customer Support role involves responding to inbound support requests, providing training and guidance on ServiceChannel applications, and resolving software, hardware, or system usage issues. The position requires identifying and escalating system issues, maintaining accurate documentation, and ensuring high levels of customer satisfaction through prompt and professional support. This role demands strong technical proficiency, excellent communication skills, and the ability to work both independently and collaboratively within a team environment.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.