Technical Engineer, Second Line Support, BSS Operations [Billing & Mediation] - BSS Ops Department (BSOPD)
Rakuten Group, Inc.
About this role
The role involves providing expert technical support for critical billing applications within a telecommunications Business Support System (BSS), troubleshooting complex issues, and collaborating with cross-functional teams to enhance the billing ecosystem. The position requires deep technical expertise in telecom billing platforms, data analysis, and system operations.
Skills
Qualifications
About Rakuten Group, Inc.
rakuten.careersIndustry
Technology
N/A
Recent company news
Simply Wall StreetAnalysts Are Updating Their Rakuten Group, Inc. (TSE:4755) Estimates After Its Full-Year Results
3 weeks ago
BloombergRakuten Jumps on Report It’s Weighing US IPO of Credit Card Unit
Oct 15, 2025
Quiver QuantitativeVEON Ltd. and Rakuten Group Sign MoU for Strategic Collaboration on Next-Generation Connectivity in Kazakhstan
Dec 23, 2025
www.bioworld.comRakuten closes $100M series F round, teams with Lotte Biologics
1 month ago
Retail AsiaRakuten Group to merge five subsidiaries to streamline operations
May 27, 2025
About Rakuten Group, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Rakuten Group, Inc..
Salary
$60k – $90k
per year
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