Technical Helpdesk Troubleshooter
SFA Societe Francaise des Asc(4 months ago)
HybridFull TimeMedior$79,220 - $106,776 (estimated)Technical Support
Apply NowAbout this role
A Technical Helpdesk Troubleshooter at KONE Mexico is a Puebla-based technical support professional focused on ensuring reliable maintenance operations and system performance for KONE’s elevators, escalators and building doors across the region. The role connects field technicians with centralized services within KONE’s safety- and innovation-driven organizational culture.
Required Skills
- Troubleshooting
- Diagnostics
- Root Cause Analysis
- Remote Support
- Device Configuration
- Spare Parts
- Customer Service
- Field Training
- Knowledge Management
- Safety Compliance
+2 more
Qualifications
- Bachelor's Degree in Engineering