MSX International
The Technical Hotline Support role serves as the primary point of contact for automotive dealers, providing 24/7 assistance with technical inquiries, product diagnostics, and issue resolution. The position involves analyzing data, developing standard operating procedures, and tracking ticket closures to ensure effective dealer support. This role requires strong communication skills and technical expertise in vehicle diagnostics to drive operational success.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSX International.
MSX International didn’t post a salary, so this is our estimate from similar listings.
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