Technical Implementation Consultant
Hook
About this role
A Technical Implementation Consultant at Hook oversees the complete implementation lifecycle, guiding customers from onboarding to go-live while ensuring high-quality deliverables. This role requires expertise in SQL for managing complex datasets and working alongside data scientists to optimize machine learning models, while also acting as a liaison between customers and internal teams to capture feedback and enhance product development. The consultant must effectively manage multiple projects within tight timelines, providing actionable insights and demonstrating Hook's technical value to prospective clients.
Skills
About Hook
hook.coHook is an AI-driven platform designed to enhance customer success efforts by predicting churn risks up to six months in advance. Its AI agents analyze customer data to provide actionable insights and automate routine tasks, allowing teams to focus more on customer engagement. By proactively identifying patterns and suggesting interventions, Hook aims to improve Net Revenue Retention (NRR) without the need for increased headcount.
Recent company news
AI boat marketplace Off The Hook meets investors at ROTH
11 hours ago
Leading Companies Reinforce Their Presence in the Hook Lifts and Skip Loaders Market
13 hours ago
Phones ‘Ringing Off the Hook’ for Ukraine Defense Firms as Mideast Seeks Help
3 days ago
Off The Hook YS Inc. to Showcase AI-Powered Marine Marketplace at 38th Annual ROTH Conference 2026
5 hours ago
Hook & Ladder Pizza teams up with Mountain Top Hose Company for fundraising campaign
4 days ago
About Hook
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hook.
Salary
$119k – $159k
per year