Technical Implementation Specialist

Zocdoc(21 days ago)

HybridFull TimeJunior$72,900 - $85,000Technical Implementation

About this role

Zocdoc is hiring a Technical Implementation Specialist to support its mission of improving patient access to healthcare through its digital marketplace. This role focuses on onboarding large health systems and enterprise clients and guiding them through the technical integration journey to a successful launch. The position is based in NYC with a flexible hybrid work environment.

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Required Skills

Technical Onboarding
Client Onboarding
System Integration
Troubleshooting
QA Testing
Go-Live Support
Project Management
Stakeholder Management
Technical Documentation
Knowledge Base

+11 more

About Zocdoc

zocdoc.com

Zocdoc is an online healthcare marketplace that helps patients find and book in-person and telehealth appointments with doctors, dentists, and other providers. Users can search by specialty, location, insurance, availability, and read patient reviews, then book appointments in real time with reminders and digital check‑in. For clinicians and practices, Zocdoc offers scheduling and practice‑management tools to accept online bookings, fill openings, and manage patient flow. The platform emphasizes convenience and matching patients with in‑network providers quickly.