Stanley Black & Decker
The Technical Operations Manager oversees onsite technical service operations across multiple customer locations, serving as a key leader for service delivery, technical issue resolution, and customer satisfaction. This role acts as the primary point of contact for technical services, guiding onsite technicians and supporting complex software, hardware, and connected-device environments. The position involves driving operational consistency, managing escalations, and partnering cross-functionally to improve service effectiveness.
Headquarters
New Britain, Connecticut, United States
Company Size
10001+ employees
Founded
1843
Headquartered in the USA, Stanley Black & Decker is the world’s largest tool company with 50 manufacturing American facilities and more than 100 worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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