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Technical Principal - Technology Operations at General Motors - ApplyBlast

Technical Principal - Technology Operations

General Motors

2 days ago

3.6 on Glassdoor

Arlington, Texas, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Principal serves as a strategic technology leader and trusted advisor for Technology Operations, partnering with business leaders to define and advance enterprise service management capabilities and long-term roadmaps. This role translates business strategy into actionable plans to improve service delivery, operational excellence, and customer experience across areas like ITSM, ServiceNow, and disaster recovery. The position drives alignment and leads cross-functional initiatives through expertise and strategic leadership rather than direct authority.

Responsibilities

Define and advance enterprise service management capabilities and operating models
Translate business strategy into actionable plans to improve service delivery and operational excellence
Drive alignment and lead cross-functional initiatives through strategic leadership and expertise

Skills

About General Motors

gm.com

Headquarters

Detroit, Michigan, United States

Company Size

10001+ employees

View Profile

General Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.