Technical Product Consultant II (AEM Forms)
TechCrunch(1 month ago)
About this role
The Technical Support Consultant at Adobe will provide accurate and timely technical support to customers using Adobe CQ, Scene7, and DAM solutions, addressing complex technical issues and maintaining high levels of customer satisfaction. This role involves troubleshooting customer-reported issues, managing support incidents, and collaborating with internal teams to enhance customer experience and drive loyalty.
Required Skills
- Technical Support
- Troubleshooting
- Customer Satisfaction
- Web Technologies
- Incident Management
Qualifications
- Bachelor's in Computer Science
- Master’s in Computer Science
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