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Technical Product Manager at Zendesk - ApplyBlast

Technical Product Manager

Zendesk

5 months ago

3.7 on Glassdoor

Pune, India

Hybrid

Full Time

Junior

0 applicants

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About this role

Join the Action Builder team at Zendesk as a Technical Product Manager to define and deliver foundational capabilities for Audit, Traceability, and Observability. This early-career role involves owning the product roadmap, managing cross-functional collaboration with engineering and security teams, and translating telemetry into actionable features for incident response and compliance.

Responsibilities

Own the product roadmap for audit logging and observability features
Define product requirements and success metrics based on compliance needs
Partner with engineering and security teams to design robust logging
Translate telemetry and logs into actionable user-facing features
Develop dashboards and runbooks to reduce time to detect incidents

Skills

Qualifications

3+ years of product management or related experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

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Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.