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Technical Product Manager at Fivetran - ApplyBlast

Technical Product Manager

Fivetran

25 days ago

3.6 on Glassdoor

Novi Sad, South Bačka, Serbia

Hybrid

Full Time

Senior

0 applicants

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About this role

Fivetran is seeking an experienced Technical Product Manager to own the roadmap for systems and technology powering the global Customer Support organization. This role sits at the intersection of Support and Engineering, partnering with leaders to define scalable solutions for case management, customer portals, and service delivery. The position involves driving alignment across diverse stakeholders and leveraging technologies like Zendesk, APIs, and AI to improve support efficiency and customer experience.

Responsibilities

Define and maintain the Customer Support systems roadmap
Partner with Systems Engineering to design scalable solutions
Translate ambiguous business needs into clear product requirements

Skills

About Fivetran

fivetran.com

Headquarters

Oakland, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Fivetran is an automated data movement platform that centralizes data from applications, databases, and event streams into cloud data warehouses and lakes. It provides fully managed connectors that continuously extract, load, and adapt to schema changes, with built-in reliability, security, and integrations with transformation tools like dbt. Designed for analytics and data engineering teams, Fivetran minimizes pipeline maintenance so organizations can focus on analysis rather than infrastructure. Customers use it to accelerate time-to-insight across destinations such as Snowflake, BigQuery, Redshift, and Databricks.