Zendesk Engineer
Dutch Bros Coffee(1 month ago)
HybridFull TimeSenior$93,578 - $127,351 (estimated)Technology
Apply NowAbout this role
Dutch Bros Coffee is hiring a hands-on Zendesk Engineer to own the full Zendesk product lifecycle, from roadmap definition to configuration, with a focus on automation and AI-enabled workflows. The role partners with multiple business units to gather requirements, implement best practices, and deliver integrations that support operational objectives. This is an individual contributor position requiring deep Zendesk platform expertise and strong cross-functional communication.
Required Skills
- Zendesk Administration
- Automation
- AI Routing
- Workflow Design
- Integrations
- APIs
- Reporting
- Dashboards
- Roadmap Management
- Stakeholder Engagement
+5 more
Qualifications
- Zendesk Administrator Certification
- Zendesk Advanced Administrator Certification
About Dutch Bros Coffee
dutchbros.comDutch Bros® Coffee is your go-to drive thru for coffee, energy drinks, and more. Order ahead on the app and stop by a shop near you.
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