Technical Product Support Team Lead
Inovalon
About this role
The Technical Product Support Team Lead at Inovalon provides technical assistance to internal teams and customers, manages case queues, and ensures service standards are met. They coach team members, handle escalations, and maintain compliance with healthcare regulations.
Skills
Qualifications
About Inovalon
inovalon.comInovalon is a healthcare technology company that provides cloud-based software and data analytics solutions to support healthcare providers, payers, pharmacies, and life sciences organizations. Its platform helps improve clinical outcomes, operational efficiency, and data-driven decision-making across the healthcare ecosystem. The company focuses on enabling better care quality, financial performance, and regulatory compliance through advanced analytics and interoperable data solutions.
Recent company news
Business WireInovalon’s Empower 2025 Showcases the Next Chapter in Data-Driven Healthcare
Nov 18, 2025
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Jun 12, 2025
The AI JournalInovalon Named Global Leaders Champion for Scaling ScriptMed® on Oracle AI Database to Power Pharmacy Operations
1 month ago
Inquirer.comDevon Prep receiving $8 million gift from foundation of alumnus who started multibillion-dollar tech company
Sep 12, 2025
The Business JournalsMain Line's Devon Prep lands record $8M gift from billionaire alum
Sep 12, 2025
About Inovalon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Inovalon.
Salary
$48k – $66k
per year