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Technical Program Manager, Infrastructure at Klaviyo - ApplyBlast

Technical Program Manager, Infrastructure

Klaviyo

2 months ago

3.3 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The role partners with Klaviyo's Infrastructure organization to drive the rollout of cross‑cutting programs such as cloud infrastructure, FinOps, build systems, software migrations, and security operations. The manager coordinates multiple engineering teams, maintains program health visibility, and escalates capacity or priority decisions to keep initiatives on track.

Responsibilities

Own rollout of infrastructure initiatives across engineering
Manage multiple concurrent infrastructure programs and track status
Develop and maintain program health reporting for leadership

Skills

About Klaviyo

klaviyo.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.