Technical Sales Support Specialist
Balfour
About this role
This role provides technical support and training for proprietary publishing software, assisting sales teams and customers with software use, troubleshooting, and project coordination. The position involves working closely with account teams to prepare yearbook projects for printing and ensuring customer inquiries are addressed effectively.
Skills
Qualifications
About Balfour
balfour.comBalfour is a school‑focused memorabilia and recognition company that designs, manufactures, and personalizes class rings, yearbooks, graduation announcements, caps & gowns, letterman jackets, and commemorative gifts. It partners with schools and students to provide custom products, online storefronts, and ordering services for milestone events and alumni recognition. Balfour also supports yearbook production and distribution, offering a range of apparel and keepsakes to mark graduations and other school achievements.
About Balfour
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$47k – $64k
per year