Technical Service Advisor 4– Bilingual (English/Spanish)
Hewlett Packard Enterprise(1 month ago)
About this role
Bilingual (English/Spanish) Technical Service Advisor 4 in HPE’s Advanced Services supporting Juniper customers. The role serves as the primary post-sales customer contact to ensure successful network deployments, ongoing service delivery, and customer satisfaction. This is a hybrid position with an expectation of working approximately two days per week from an HPE office.
Required Skills
- Customer Service
- Account Management
- Escalation Management
- Network Design
- IP Networking
- BGP
- OSPF
- MPLS
- Juniper Products
- Automation
+5 more
Qualifications
- Bachelor's Degree (Electrical/Electronic Engineering or Computer Science)
- MBA (Preferred)
- JNCIS
- JNCIP
- JNCIE
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