Technical Service Advisor 4-– Bilingual (English/Spanish)

Hewlett Packard Enterprise(1 month ago)

HybridFull TimeSenior$0 - $0Services

About this role

Technical Service Advisor 4 (Bilingual English/Spanish) is a senior, customer-facing role in Advanced Services responsible for managing post-sales technical service delivery and acting as a single point of contact between customers, partners, and internal teams. The role focuses on optimizing network reliability and performance through assessments, recommendations, health checks, and coordination of escalations and service delivery.

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Required Skills

TCP/IP
QoS
VLANs
BGP
OSPF
MPLS
Network Design
Performance Analysis
Escalation Management
Customer Facing

+4 more

Qualifications

BS in Electrical Engineering
BS in Computer Science
MBA (advantage)
JNCIS
JNCIP
JNCIE

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