Hewlett Packard Enterprise

Technical Service Advisor 4– Bilingual (English/Spanish)

Hewlett Packard Enterprise(1 month ago)

HybridFull TimeSenior$117,856 - $158,467 (estimated)Services
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About this role

A Technical Service Advisor 4 (Bilingual English/Spanish) at HPE is a senior customer-facing role within Advanced Services focused on ensuring exceptional post-sales technical outcomes and optimizing network performance for designated customers. The role serves as a liaison between customers, partners, and internal teams (support, professional services, and engineering) to align service delivery and drive customer satisfaction. It operates in a hybrid model and supports proactive consulting, risk mitigation, and long-term customer relationships.

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Required Skills

  • Customer Service
  • Escalation Management
  • Network Design
  • IP Networking
  • BGP
  • OSPF
  • MPLS
  • IPv6
  • Juniper Platforms
  • Automation

+1 more

Qualifications

  • BS in Electrical Engineering
  • BS in Computer Science
  • MBA (Preferred)
  • JNCIS
  • JNCIP
  • JNCIE
Hewlett Packard Enterprise

About Hewlett Packard Enterprise

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