Technical Service Delivery Manager
Mirantis
About this role
The Service Delivery Manager (SDM) is a technical, customer-facing leader responsible for support delivery, operational alignment, and technical guidance for Mirantis' enterprise customers. They serve as the primary technical owner for accounts, leading escalations and guiding platform operations across Mirantis technologies including Kubernetes, OpenStack, and storage solutions.
Skills
About Mirantis
mirantis.comMirantis is a cloud‑native infrastructure company that helps enterprises build and operate containerized and AI infrastructure across public cloud, on‑premises, and edge environments. They deliver Kubernetes-based platforms, managed services, and tooling for GPU‑accelerated workloads and ML/AI deployments, integrating and hardening open‑source components for production use. Mirantis emphasizes enterprise-grade support, lifecycle management, security, and multi‑cloud portability to simplify running complex AI and data platforms. Customers choose them for flexible delivery (managed or self‑hosted), performance tuning, and operational expertise.
About Mirantis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mirantis.
Salary
$130k – $180k
per year