Technical Service Lead - Remote Support
Mendaera, Inc.
About this role
Mendaera develops a robotic medical device platform that combines real-time imaging, robotics, and AI to improve patient care. The Technical Service Lead will build and scale the company’s remote technical and clinical support function, delivering world-class remote support to healthcare providers and internal field teams. The role emphasizes improving customer outcomes, innovating support delivery, and enabling serviceability at scale.
Skills
Qualifications
About Mendaera, Inc.
mendaera.comMendaera is a medtech company that makes the Focalist System — a handheld robotic device that pairs with ultrasound to guide and stabilize needle-based procedures. By combining real‑time imaging, active needle guidance, and robotic stabilization, the system aims to increase accuracy, reduce needle passes and complications, and standardize clinician performance across procedures like regional anesthesia, vascular access, and biopsies. Designed for point‑of‑care simplicity and workflow integration, Mendaera positions its product to improve safety and efficiency in needle-based interventions.
About Mendaera, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k – $142k
per year