8a7883c66993b6c6016997a033e50640
The Technical Service Lead leads a technical support team while actively troubleshooting complex IT issues and overseeing daily service delivery. This role serves as a technical escalation point for Level 1 and 2 technicians, managing the service board to ensure timely ticket resolution and high-quality client support. The position requires balancing hands-on technical work with team coaching, process compliance, and real-time coordination to enhance the overall client experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883c66993b6c6016997a033e50640.
8a7883c66993b6c6016997a033e50640 didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role