Volvo Group
The Technical Service Manager drives dealer technical readiness, service capability, and customer uptime within an assigned geographic area. This role involves providing technical leadership for complex escalations, coordinating cross-functional resources, and driving quality improvement through structured product feedback. The position requires close collaboration with dealers to develop people, processes, and technical competence to independently resolve customer issues.
Volvo Group is a global industrial company offering a broad portfolio of products and services including trucks, buses, construction equipment, marine and industrial engines (Volvo Penta), autonomous solutions, defense logistics, and financial services. Alongside Volvo Cars, the group operates under the AB Volvo umbrella with a commitment to quality, safety, and environmental sustainability. Volvo Group serves customers worldwide across transportation, infrastructure, and energy sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Volvo Group.
7% above the average for this role