laborie
The Technical Service Representative II serves as a key member of the Technical Service team, leading a team and providing excellent customer experience by remotely supporting customers with the maintenance and operation of Laborie products. This role involves troubleshooting customer issues via various channels, analyzing root causes, and collaborating with internal departments to resolve complaints. The position requires maintaining technical knowledge, adhering to service level agreements, and assisting junior team members with escalated technical problems.
Headquarters
Portsmouth, New Hampshire, United States
Company Size
501-1000 employees
Founded
1967
Laborie Medical Technologies is a global medical technology company that develops diagnostic and therapeutic devices and clinical software for gastroenterology, urology and urogynecology, obstetrics, gynecology and neonatal care. Their portfolio includes systems for urodynamics, manometry, pelvic‑floor and bowel dysfunction, neonatal monitoring, catheters and integrated software designed to support diagnosis, monitoring and treatment. Laborie serves hospitals, specialty clinics and care teams worldwide, emphasizing clinical accuracy, workflow integration and the dignity of patients across the continuum of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for laborie.
laborie didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role