Technical Services Engineer, FlashArray (Shift: Fri-Mon 5 AM to 6 PM MST)
Pure Storage(19 days ago)
About this role
A Technical Support Engineer on a 24x7 support team for FlashArray products, focused on ensuring exceptional customer experience and sustaining a high NPS. The role centers on applying deep technical knowledge across hardware, software, and multi-platform environments while collaborating across the company. This position is part of a growth-oriented data storage company committed to innovation and customer success.
Required Skills
- Technical Troubleshooting
- Storage
- Networking
- Linux
- Windows
- VMware
- Customer Service
- Escalation Management
- Knowledge Base
- Mentoring
About Pure Storage
purestorage.comPure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.
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