Technical Services Engineer, FlashArray (Shift: Mon - Fri 6:00 AM to 3:00 PM MST)

Pure Storage(22 days ago)

Lehi, UtahOnsiteFull TimeMedior$79,000 - $119,000Technical Support

About this role

A Technical Support Engineer on a 24x7 Support team helps customers maintain an exceptional experience with the company’s FlashArray product. The role focuses on resolving complex customer-impacting issues spanning hardware, software, and environmental factors while partnering cross-functionally to represent customer needs. This position directly influences customer satisfaction and service outcomes.

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Required Skills

Technical Support
Troubleshooting
Customer Support
Incident Management
Storage
Networking
SAN
Linux
Windows
VMware

+6 more

About Pure Storage

purestorage.com

Pure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.