Technical Services Manager (Northeast)
Netatwork
About this role
The Technical Services Manager at Net at Work oversees the daily operations of the service desk team, provides technical guidance, and ensures high-quality customer support and service delivery. They play a key role in maintaining best practices, managing escalations, and driving customer satisfaction in a 24/7 MSP environment.
Skills
Qualifications
About Netatwork
netatwork.comNet at Work is a business technology consulting and managed IT firm that helps organizations modernize systems, streamline operations, and boost performance. They provide expert consulting, ERP implementation and implementation support, plus comprehensive managed IT services to “unlock the promise of technology.” Serving clients across the US (and Canada), Net at Work is a mid-sized provider focused on end-to-end solutions that improve business performance.
About Netatwork
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Netatwork.
Salary
$110k – $135k
per year